Frequently Asked Questions

About the Fragrance

What is Extrait de Parfum?

Extrait de Parfum is the highest concentration of fragrance oil available — typically 20 to 40 percent pure perfume oil compared to 5 to 15 percent in a standard Eau de Parfum. This means every Ainash fragrance is richer, more complex, and significantly longer lasting than most fragrances you will find at the same price point. A little goes a long way.

How long does the fragrance last on skin?

Most Ainash fragrances last 8 or more hours on skin due to the Extrait de Parfum concentration. Longevity varies depending on your skin type, body heat, and the fragrance family — warm and gourmand fragrances tend to project longer, while fresh and citrus fragrances are more skin-close. Apply to pulse points for best results.

Are your fragrances unisex?

Many of our fragrances are unisex and designed to be worn by anyone. Each product page indicates whether a fragrance leans feminine, masculine, or is fully unisex. Our Scent Quiz can also help you find your perfect match regardless of gender.

Where are your fragrances made?

Ainash Parfums was born in Miami, Florida. Our fragrances are manufactured in Dubai, UAE — a city globally recognized for producing some of the finest fragrance ingredients and craftsmanship in the world.

What bottle sizes do you offer?

Our fragrances are available in 75ml and 100ml Extrait de Parfum. All available sizes are listed on each individual product page.

Using Your Fragrance

How should I apply the fragrance?

Apply to warm pulse points — wrists, neck, behind the ears, and inner elbows we also recommend adding some on your clothes at an appropriate distance in order to avoid stains, this will also make the scent last longer since clothes do not absorb the fragrance like skin does. Do not rub your wrists together after applying as this breaks down the top notes. For longer wear, apply to moisturized skin or layer over an unscented body lotion.

How do I store my fragrance?

Keep your bottle away from direct sunlight, heat, and humidity. A cool dark place — a drawer or shelf away from windows — preserves the fragrance integrity. Avoid storing in bathrooms where temperature fluctuates. Properly stored, your Ainash fragrance will maintain its quality for three to five years.

I'm not sure which fragrance is right for me. Where do I start?

Take our Scent Quiz here — four questions, sixty seconds, your perfect match. It is available on our homepage and at ainashparfums.com/pages/the-scent-quiz. You can also email us at support@shopainashparfums.com and we will personally help you find the right fragrance for you.

Orders & Shipping

What is your shipping timeframe?

All orders ship from Miami, Florida. Standard shipping within the United States typically takes 2 to 7 business days depending on the state. You will receive a tracking number as soon as your order ships.

Do you offer free shipping?

Yes. Free standard shipping is included on every order within the United States, always.

Do you ship internationally?

At this time we ship within the United States only. We are working on expanding international shipping and will announce when it becomes available. Sign up for our email list to be the first to know.

How do I track my order?

You will receive a tracking email as soon as your order ships. You can also track your order directly at the link included in your shipping confirmation. If you have not received a tracking email within 2 business days of ordering, contact us at support@shopainashparfums.com.

Returns & Issues

What is your return and exchange policy?

We accept returns within 15 days of delivery. If the fragrance has been opened, a 20% restocking fee could be deducted from your refund. Unopened products in original condition are eligible for a full refund minus shipping fee covered by us. To initiate a return, click on this link directly to our return and refund policy and follow the instructions.

I received a damaged order. What should I do?

Contact us at support@shopainashparfums.com within 7 days of delivery with your order number and at least two clear photos of the damage. We will review your case and work to resolve it as quickly as possible.

Gifting

Do you offer gift wrapping?

We don't currently offer gift wrapping, but every order includes a personal note from us inside the package. Your fragrance arrives in its original box — ready to give.

Contact & Support

How do I contact customer support?

Email us at support@shopainashparfums.com. We respond Monday through Friday usually within 24 hours. For urgent inquiries you can also reach us through our Instagram DMs at @ainashparfums.